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Customer Service Advocate Position at a Partner Company

Job description:

We are looking for a customer service advocate. This is a dream job for a person who is:

 

  • Deeply passionate about customer service
  • Eager to work in a fast-moving and innovative industry, 
  • Interested in blockchain, crypto and the future of finance and money,
  • A “challenger” type of person ready to take any challenge

 

If all these character traits are about you, then we would love to meet you!

Job Requirements:

  • Fluent in English
  • Fluent in at least one additional language or more (Russian, Arabic, Turkish, French, Spanish, Hindi, etc.) both speaking and writing
  • Fast learner 
  • Experience in dealing with demanding clients from a service perspective and thinking outside the box
  • Superb written and verbal communication skills

 

Job Responsibilities:

 

  • Monitor social media platforms to support our clients’ needs and requests
  • Handle tickets, chats & calls to facilitate 24/7 support to our clients 
  • Liaising with colleagues or managers to find the best solutions to customers’ issues

If you see this job opportunity as your next challenge, then send your CV to [email protected] or submit it above