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Customer Service Advocate

Job description:

We are looking for a customer service advocate to join our team. This is a dream job for a person who is:

 

  • Deeply passionate about customer service
  • Eager to work in a fast-moving and innovative industry, 
  • Interested in blockchain, crypto and the future of finance and money,
  • A “challenger” type of person ready to take any challenge

 

If all these character traits are about you, then we would love to meet you!

Job Requirements:

  • Fluent in English
  • Fluent in at least one additional language or more (Russian, Arabic, Turkish, French, Spanish, Hindi, etc.) both speaking and writing
  • Fast learner 
  • Experience in dealing with demanding clients from a service perspective and thinking outside the box
  • Superb written and verbal communication skills

 

Job Responsibilities:

 

  • Monitor social media platforms to support our clients’ needs and requests
  • Handle tickets, chats & calls to facilitate 24/7 support to our clients 
  • Liaising with colleagues or managers to find the best solutions to customers’ issues

Marketing manager

Job description:

A dream job for a person who is eager to work with innovative products and non-standard projects in a rapidly growing crypto and blockchain industry. For this period of employment, we mainly focus on diverse educational products which are highly demanded both in the local and international market.

Job responsibilities

 

  • Coordinating marketing strategies with the sales, product development and program development teams.
  • Setting objectives and defining main deliverables for the team.
  • Developing and managing the marketing department’s budget. Overseeing branding, advertising, and promotional campaigns.
  • Planning and implementation of digital marketing strategy.

 

Required qualifications

 

  • Higher education preferably in business administration or marketing.
  • Fluent in English and Russian (knowledge of any other language is a plus).
  • Experience with building and implementing of marketing strategy.
  • Experience with marketing tools, SMM, email marketing, etc.
  • Experience with content writing.
  • Analytical and critical thinking.Being a “challenger” type of person ready to take any challenge and make most of it 

 

Sales manager

Job description:

 

We are operating in a rapidly growing industry. The role is suitable for a person with a background in B2B sales with advanced communication snd presentation skills.

Job responsibilities

 

  • Planning of sales strategies of Nooor products and services.
  • Implementation of sales strategies.
  • Market research and analysis.
  • Lead generation and development of customer base.
  • Establishment of new partnerships.

 

Required qualifications

 

  • Higher education preferably in business administration or marketing
  • Fluent in English and Russian (knowledge of any other language is a plus)
  • Advanced communication and presentation skills
  • Tech-savvy
  • Analytical and critical thinking
  • Being a “challenger” type of person ready to take any challenge and make most of it 

 

Working hours: 9AM-6PM or 10AM-7PM (unlimited WFH option)

 

Benefits: 

 

  • A culture of continuous learning that is fully supported for personal development and professional growth
  • Work in a demanding and exciting field where you will be able to acquire and demonstrate valuable domain knowledge.

If you see these job opportunities as your next challenge, then send your CV to [email protected]

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